My monomer does not smell like candy, what can I do?
- We apologize for any confusion! Our monomer has added scent. Monomer is a chemical, so it will not smell exactly like cotton candy as that would throw off the chemical balance and formula of the monomer.
What are the measurements of your 123 Go nails?
- Unfortunately, we can not provide exact measurements of our 123 Go nails due to the patten pending mold and proprietary techniques and formulas.
Why does my product appear different in color compared to the online store?
- We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
Why is my Remover Magic so thick and how do I use it?
- The remover magic has a higher viscosity so it's easier to manage and easier to keep off the skin as it is meant only for the nail. You can use a file to file the product off the nail or a cuticle pusher to scrape it off. Hope this helps!
How do I unlock my drill to insert the bit?
- Our drills have an airtight safety mechanism as the drill runs on air and not a ball bearing system. You must twist the hand-piece all the way until it snaps in place. Then you would twist the hand-piece in the opposite direction once inserting your bit to lock it in place. Hope this helps!
I think I might be allergic to your products, what can I do?
Oh no! We’re so sorry to hear that. Unfortunately, we have a strict no return, refund or exchange policy. Our products are meant for professional use and we are not responsible for any skin sensitivities or gross negligence as the products are meant for the nail only and not the skin.
